BankSouth Mortgage hires Erin Dee as chief innovation officer

BankSouth Mortgage announced on Tuesday that it has appointed Erin Dee as senior vice president and chief innovation officer, a role where she will focus on artificial intelligence, workflow modernization, enterprise transformation and customer experience.

Dee will lead initiatives involving technology, operational oversight and organizational transformation as the company works to increase annual mortgage production from $1 billion to more than $2 billion.

She brings more than 20 years of mortgage industry experience in operations, strategy, compliance, technology implementation and organizational growth. Her previous leadership roles have included being the chief operating officer at InterLinc Mortgage and chief operating officer at LoanPeople, among several other industry roles.

“Erin is the kind of leader who knows how to turn strategy into execution,” Kim Nelson, CEO of BankSouth Mortgage, said in a statement. “She brings the operational experience, leadership and forward-thinking mindset that will strengthen BankSouth Mortgage as we continue to grow.”

Dee most recently served as president of the Texas Mortgage Bankers Association (TMBA) from May 2025 through April 2026. She also serves on the Mortgage Bankers Association’s Residential/Single Family Board of Governors and is a lender board member and AI Council co-chair for The Mortgage Collaborative. In addition, she serves as lender relations chair for the American Valuation Society.

In her new role, Dee will work across the company to identify opportunities to improve operations, increase collaboration, and support technology and customer experience initiatives.

“Erin has a strong track record of improving how organizations operate and finding practical ways to scale,” David Holmes, chief operating officer of BankSouth Mortgage, said in a statement. “As we continue strengthening our operational foundation, her experience and leadership will be invaluable.”

BankSouth Mortgage said the appointment is part of its broader effort to build the operational and technology infrastructure needed to support future growth.

This article was written by Sarah Wolak and generated with the assistance of HousingWire Automation, then reviewed by a HousingWire editor before publication.